Responsible Gaming at 8ifb
8ifb is committed to providing a safe, fair, and transparent gambling environment for all players across Bangladesh. Our responsible gaming framework gives you the tools and information you need to stay in control.
Our Commitment to Safe Play
At 8ifb, responsible gaming is not an afterthought — it is a foundational principle that shapes how we build and operate our platform. We believe that gambling should be an entertaining activity enjoyed within personal boundaries, and we recognise that for a small number of players, gambling can develop into a serious problem that affects their wellbeing, finances, and relationships.
8ifb is designed to serve the Bangladesh market with integrity. Whether you are placing a cricket bet on a BPL match, spinning the reels on a Pragmatic Play slot, or playing a live table game powered by Evolution Gaming, you deserve a platform that puts your long-term welfare first. Our responsible gaming programme reflects that commitment.
This page explains the tools available to every registered 8ifb player, provides guidance on recognising early warning signs of problem gambling, and directs you to professional support if you need it. We strongly encourage all players to read this page thoroughly before engaging with any real-money games on 8ifb.
8ifb enforces a strict 18+ age requirement across all products and services. Gambling is intended for adults only, and we take robust steps to verify the age of every player who registers on the platform. Underage gambling is illegal and causes serious harm — we will never knowingly permit a minor to open or operate a real-money account.
Fair & Transparent Platform
All games offered on 8ifb use certified random number generators (RNG) audited by independent testing agencies. Odds and return-to-player (RTP) percentages are published honestly.
Dedicated Player Welfare Team
8ifb employs a dedicated player welfare team trained to identify at-risk players, process self-exclusion requests, and connect players with professional counselling services.
Proactive Monitoring
Our systems automatically monitor play patterns for indicators of problem gambling — such as rapid escalation in stake sizes, unusually long sessions, or frequent failed withdrawal attempts — and trigger welfare interventions where appropriate.
Age Restriction & Verification
Why the 18+ Rule Exists
Gambling involves financial risk and psychological stakes that are inappropriate for minors. Research consistently shows that early exposure to gambling increases the lifetime risk of developing a gambling disorder. In Bangladesh, gambling by minors is illegal, and 8ifb fully supports this position. The 18+ requirement is non-negotiable and applies to every product on the platform — cricket betting, live casino, slots, Keno Bonus Number, Boat of Fortune, and all other games.
How 8ifb Verifies Age
During registration, all players must confirm they are aged 18 or above by ticking a declaration checkbox. This is followed by our Know Your Customer (KYC) verification process, which requires players to submit a valid government-issued photo ID — either a Bangladesh National ID Card (NID) or a valid Passport. Accounts are not permitted to make withdrawals until KYC verification is completed successfully.
If You Suspect a Minor Has an Account
If you are a parent or guardian and you believe a minor in your household has opened or is using a 8ifb account, please contact our support team immediately at [email protected]. We will investigate immediately, suspend the account pending review, and refund any deposits made where the account holder is confirmed to be under 18. We also recommend using parental control software such as Net Nanny or Qustodio to restrict access to gambling websites on shared devices.
Player Protection Tools
8ifb provides a comprehensive suite of responsible gaming tools that every registered player can access directly through their account settings or by contacting the support team. These tools are designed to help you maintain control over your gambling activity at all times.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limit reductions take effect immediately; increases require a 7-day cooling-off period.
Loss Limits
Set a cap on the total amount you are willing to lose across a defined time period. When your net losses reach the set threshold, betting activity is paused automatically until the limit period expires. This tool is especially useful for players who prefer a strict budget.
Session Time Limits
Define a maximum session duration. When your session reaches the time limit you have set, you will receive a clear on-screen notification. This feature helps prevent the "time distortion" effect that can occur during extended play sessions.
Time-Out (Cool-Off)
Request a temporary pause on your account for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Time-outs cannot be lifted early — the pause is firm and non-negotiable for the chosen period.
Self-Exclusion
Request a longer-term exclusion from the 8ifb platform for a minimum of 6 months. During self-exclusion, your account is suspended and all marketing communications are stopped immediately. This is the strongest tool available and is intended for players who feel their gambling is out of control.
Marketing Opt-Out
Unsubscribe from all promotional emails, bonus offers, and seasonal campaign notifications at any time. Players who are taking a break or managing their gambling should not be nudged by promotional content — this tool ensures complete communication silence.
Self-Exclusion & Time-Out
Self-exclusion is the most powerful responsible gaming tool available to 8ifb players. It is designed for individuals who recognise that their gambling has become problematic and who need a firm, enforced break from the platform. Unlike a time-out — which is a short-term cooling-off measure — self-exclusion is a serious long-term commitment.
Self-Exclusion Periods Available
8ifb offers self-exclusion periods of 6 months, 1 year, 2 years, and 5 years. Players may also request a permanent self-exclusion, which results in the irreversible closure of their account. During any active self-exclusion period, it is not possible to reopen the account, create a new account, or be reinstated — regardless of the reason given.
What Happens When You Self-Exclude
- Your account is immediately suspended — you cannot log in or place bets.
- All pending promotional communications are cancelled.
- Any qualifying bonus balances are forfeited.
- Your real-money balance remains in your account and is accessible for withdrawal, subject to completing KYC verification if not already done.
- Our system flags your email and mobile number to prevent re-registration during the exclusion period.
How to Request Self-Exclusion
To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request". Include your registered account email address and your preferred exclusion period. Our team will process your request within 24 hours and send confirmation to your registered email.
Time-Out vs. Self-Exclusion
A time-out is a short-term, temporary pause (24 hours to 30 days) suitable for players who want a brief break without a long-term commitment. Self-exclusion is a formal, extended break (6 months or longer) intended for players who need serious intervention. If you are unsure which option is appropriate for your situation, we strongly recommend contacting our support team to discuss your circumstances confidentially.
Self-Exclusion vs. Time-Out
| Feature | Time-Out | Self-Exclusion |
|---|---|---|
| Duration | 24h – 30d | 6m – Permanent |
| Can be reversed early? | ||
| Marketing paused? | ||
| Account login blocked? | ||
| Withdrawal available? |
Deposit & Spending Limits
Setting clear financial boundaries before you start playing is one of the most effective ways to ensure gambling remains an enjoyable, affordable pastime. 8ifb offers flexible limit-setting tools that let you define precisely how much money you are willing to commit to gambling over any given time period.
We recommend every player — regardless of experience level or bankroll size — to set a deposit limit from day one. Think of it as a personal gambling budget: a pre-committed ceiling that protects you from impulsive overspending during a losing streak or an exciting live cricket match.
How Deposit Limits Work on 8ifb
Once you set a deposit limit, the 8ifb platform enforces it automatically. For example, if you set a daily deposit limit of ৳2,000, the platform will reject any deposit attempt that would cause your 24-hour total to exceed that threshold. The limit resets at midnight Bangladesh Standard Time (BST, UTC+6) each day.
Adjusting Your Limits
Decreasing a limit takes effect immediately — this is intentional, as reducing a limit is a protective action and should not face delays. Increasing a limit is subject to a mandatory 7-day cooling-off period before the new higher limit takes effect. This delay gives you time to reconsider a decision made in the heat of the moment.
How to Set Your Deposit Limit
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1
Log In to Your 8ifb Account
Access your account using your registered email and password via the 8ifb Login page.
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2
Navigate to Account Settings
Click your profile icon and select "Account Settings" from the dropdown menu.
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Select Responsible Gaming
Click on the "Responsible Gaming" tab within Account Settings to view all available limit tools.
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Set Your Preferred Limit
Choose daily, weekly, or monthly deposit limit, enter your preferred amount in Taka (৳), and confirm.
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5
Receive Confirmation
A confirmation email is sent to your registered address. Your new limit is active immediately for reductions, or after 7 days for increases.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. It often develops gradually, and many people do not recognise the warning signs until significant harm has already occurred. The questions and indicators below are intended to help you reflect honestly on your relationship with gambling.
Quick Self-Assessment Checklist
If you answer "Yes" to two or more of these questions, we strongly recommend reaching out to our support team or a professional counselling service.
- Do you spend more money gambling than you originally planned?
- Have you borrowed money or sold possessions to fund gambling?
- Do you feel restless or irritable when you try to cut down on gambling?
- Have you tried and failed to control or stop gambling?
- Has gambling caused conflict with your family or close friends?
- Do you think about gambling when you are doing other activities?
- Do you feel the need to gamble with increasing amounts to feel the same excitement?
Support & External Resources
If you believe that gambling is negatively affecting your life or the life of someone close to you, please do not wait — reach out for help today. 8ifb's support team is available around the clock, every day of the year, including during Eid, Pohela Boishakh, Victory Day, Independence Day, and all public holidays in Bangladesh.
Our player welfare team is trained to handle responsible gaming conversations with sensitivity and discretion. All communications regarding problem gambling are treated as strictly confidential. We will never judge, pressure, or penalise any player for raising a responsible gaming concern — in fact, we actively encourage it.
Contacting 8ifb for Responsible Gaming Support
To speak with a member of the 8ifb responsible gaming team, send an email to [email protected] with the subject line "Responsible Gaming Support". Include a brief description of your concern and your preferred contact method. We aim to respond within two hours during peak hours and within six hours overnight.
Professional Counselling
While 8ifb provides internal support tools, we strongly recommend that players experiencing serious gambling problems also seek help from qualified mental health professionals or dedicated gambling addiction counsellors. Professional therapists who specialise in behavioural addictions can provide the structured, sustained support that platform-level tools alone cannot replace.
If you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other city or district in Bangladesh, there are mental health organisations and helplines available to assist you. Please speak to a local healthcare provider or community health worker for a referral to appropriate counselling services in your area.
Support for Family Members
Problem gambling does not only affect the individual — it can cause significant distress to spouses, children, parents, and close friends. If someone you care about is struggling with gambling, you can contact 8ifb on their behalf to discuss account restrictions or to raise a welfare concern. We will treat your enquiry with the same confidentiality and urgency as a direct player request.
8ifb Support Team
Available 24/7, 365 days a year
- Email: [email protected]
- Response target: within 2–6 hours
- All enquiries treated in strict confidence
- Subject line: "Responsible Gaming Support"
- Available in BST (UTC+6) timezone
What to Expect When You Contact Us
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1
Initial Acknowledgement
We confirm receipt of your message and assign a dedicated welfare agent to your case.
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2
Needs Assessment
Your agent will ask a few questions to understand your situation and recommend the most appropriate tools or actions.
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3
Immediate Action
Required account restrictions (time-out, self-exclusion, deposit limits) are applied the same day.
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Follow-Up Support
We check in with you after 48 hours to confirm the measures are working and to offer further assistance if needed.
Tips for Safer Play
Following a few simple principles can make a significant difference in keeping your 8ifb experience enjoyable and within healthy boundaries. These tips apply whether you are a casual player or a regular bettor.
Set a Budget Before You Play
Decide exactly how much you are willing to spend before you log in. Treat this amount as an entertainment expense — money you are comfortable losing — and stop when it is gone, regardless of whether you are winning or losing.
Gamble for Entertainment, Not Income
Gambling should never be viewed as a reliable source of income or a strategy to solve financial problems. The house always has a statistical edge in the long run. Enjoy it as a form of entertainment and recreation, not as a financial plan.
Take Regular Breaks
Step away from the screen regularly during a gambling session. Use 8ifb's session time limit tool, set a physical alarm, or simply make a habit of pausing every 30 minutes to reassess whether you are still enjoying the experience.
Never Gamble Under the Influence
Avoid gambling when you are tired, intoxicated, emotionally distressed, or under the influence of substances. Impaired judgement leads to poor decision-making and significantly increases the risk of overspending or chasing losses.
Track Your Gambling Activity
Regularly review your 8ifb account history — deposits, withdrawals, and net results — to maintain an accurate, honest picture of your gambling expenditure over time. Many players underestimate their losses without a clear record.
Know When to Walk Away
Set both a win limit and a loss limit for each session, and honour them. Walking away when you have reached your limit — whether you are up or down — is the hallmark of a disciplined, responsible player. There will always be another session tomorrow.
Play Responsibly with 8ifb
Explore the full range of games and features 8ifb has to offer — and remember, our responsible gaming tools are always available to help you stay in control.