8ifb Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data 8ifb collects when you use our platform, why we collect it, how it is stored and protected, and what rights you have over your information as a player in Bangladesh.
SSL-Encrypted Data Transfer
All data transmitted between your device and the 8ifb platform is protected with 256-bit SSL encryption. This applies to account registration, login sessions, payment details, and any communication with our support team.
No Unauthorised Data Selling
8ifb does not sell, rent, or trade your personal data to third-party marketing organisations. Data is shared only with service providers who are contractually bound to use it solely for the purposes described in this Privacy Policy.
You Control Your Data
Registered players may request access to, correction of, or deletion of their personal data at any time by contacting [email protected]. 8ifb will respond to all verified data requests within 30 days of receipt.
Transparent Cookie Use
8ifb uses session and analytics cookies to improve platform performance and personalise your experience. This policy explains precisely which cookies are used, their purpose, and how you can manage your preferences.
Secure Data Storage
Player data is stored on secured servers with restricted access controls. Only authorised 8ifb personnel and contracted service providers with legitimate operational need may access stored personal data.
Defined Retention Periods
8ifb retains personal data only for as long as necessary to fulfil the purposes described in this policy, meet legal obligations, or resolve disputes. Once the retention period expires, data is securely deleted or anonymised.
1. Information We Collect
When you interact with the 8ifb platform — whether by browsing our site, creating an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal information. The data we collect depends on how you use the platform and falls into the following categories.
Registration & Identity Data
When you create a 8ifb account, we collect your full legal name, date of birth, residential address, email address, and mobile number. This information is required to verify your identity, confirm that you meet the 18+ age requirement, and ensure the integrity of the platform. You may also be asked to provide a copy of a government-issued photo ID (National ID Card or Passport) as part of our Know Your Customer (KYC) verification process.
Financial & Transaction Data
To facilitate deposits and withdrawals in Bangladeshi Taka (৳), 8ifb collects transaction reference numbers, payment method identifiers (such as your registered bKash or Nagad mobile number), deposit and withdrawal amounts, and timestamps of all financial activity. We do not store full card numbers or mobile banking PINs — payment processing is handled by our partner payment gateways using their own security infrastructure.
Gameplay & Betting History
8ifb records all betting and gaming activity on your account, including game type, stake amounts, outcomes, bonus usage, and session durations. This data is used for account management, dispute resolution, responsible gaming monitoring, and improving the quality of our platform.
Technical & Device Data
We automatically collect certain technical information when you visit 8ifb, including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, and session duration. This data helps us maintain platform security, prevent fraud, and optimise the user experience across devices.
Communications Data
If you contact 8ifb support via email, live chat, or any other channel, we retain records of that correspondence. This includes the content of your messages, the date and time of contact, and any resolution notes added by our support team. These records are used to maintain service quality and resolve future disputes.
Why We Need This Data
8ifb collects personal data for specific, legitimate purposes only. We do not collect data that is unnecessary for operating a safe, fair, and legally compliant gambling platform for players across Bangladesh.
| Data Category | Examples |
|---|---|
| Identity | Full name, date of birth, National ID, Passport |
| Contact | Email address, mobile number, home address |
| Financial | bKash / Nagad number, transaction IDs, deposit history |
| Gameplay | Bet history, game sessions, bonus usage, win/loss records |
| Technical | IP address, browser, device type, session logs |
| Communications | Support messages, complaint records, chat logs |
2. How We Use Your Data
8ifb processes personal data only where there is a lawful basis for doing so. The primary bases we rely on are the performance of a contract (operating your account), compliance with legal obligations, our legitimate business interests, and — where required — your explicit consent. The following describes the specific purposes for which your data is used.
Account Management
We use your registration and identity data to create and maintain your 8ifb account, verify your age and identity, authenticate your login sessions, and manage your account preferences. Without this data, we cannot operate a compliant gaming account for you.
Payment Processing
Transaction data is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. We also use financial data to detect and prevent fraudulent transactions and to comply with anti-money-laundering requirements.
Responsible Gaming
Gameplay and session data is analysed to identify patterns that may indicate problem gambling. This enables 8ifb to proactively offer responsible gaming tools, enforce self-exclusion requests, and comply with player protection obligations.
Platform Improvement
Aggregated and anonymised technical and gameplay data helps us understand how players use the platform, which games are most popular, where technical friction occurs, and how to improve the overall experience for players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh.
Fraud Prevention & Security
Technical and device data is used to detect suspicious activity, prevent unauthorised account access, identify multi-accounting, and protect the integrity of the platform and the fairness of our games for all players.
Promotional Communications
Where you have opted in to marketing communications, we use your contact details to inform you about relevant promotions, bonuses, and seasonal offers — such as BPL cricket specials, Eid promotions, and Pohela Boishakh events. You may opt out at any time by contacting [email protected].
3. Data Sharing & Third Parties
8ifb does not sell or rent your personal data to third parties. We may, however, share your information with carefully selected third-party partners and service providers where it is necessary to operate the platform, comply with legal obligations, or protect the security of our services. All third-party recipients are required to handle your data in accordance with applicable data protection standards.
Payment Service Providers
To process deposits and withdrawals, 8ifb shares necessary transaction data with payment service providers including the operators of bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These providers receive only the minimum data required to process the specific transaction and are contractually prohibited from using it for any other purpose.
Game Technology Providers
The casino games available on 8ifb — including slots, live dealer tables, Keno Bonus Number, and Boat of Fortune — are supplied by third-party studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and gameplay data for the purpose of game performance monitoring and RNG audit compliance. They do not receive your personally identifiable information.
Identity Verification Services
To fulfil our KYC obligations, 8ifb may share identity documentation (such as a copy of your National ID Card or Passport) with specialist identity verification service providers. These providers are bound by strict data handling agreements and use the information solely for the purpose of confirming your identity.
Legal & Regulatory Disclosure
8ifb may disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where required to do so by applicable law, or where such disclosure is necessary to protect the rights, property, or safety of 8ifb, its players, or the public. We will notify you of any such disclosure where we are legally permitted to do so.
Who May Receive Your Data
| Recipient Type | Purpose |
|---|---|
| Payment Gateways | Transaction processing |
| Game Studios | Game delivery & RNG audit |
| KYC Providers | Identity verification |
| IT & Hosting | Platform infrastructure |
| Legal / Regulatory | Compliance & legal obligations |
| Fraud Prevention | Security & anti-fraud screening |
4. Cookies & Tracking Technologies
8ifb uses cookies and similar tracking technologies to enhance your experience on our platform, remember your preferences, maintain secure session states, and analyse how the site is used. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies cannot execute code and do not access files on your device beyond what they have set themselves.
Essential Cookies
Required for the platform to function. These enable login sessions, account authentication, and secure payment flows. They cannot be disabled without impairing core functionality.
Analytics Cookies
Help us understand how players navigate the platform by collecting anonymised usage data — pages visited, time on site, bounce rate. Used to improve UX and platform performance.
Preference Cookies
Remember your platform settings such as language preferences, recently viewed games, and display configurations so you do not need to re-select them on every visit.
Security Cookies
Support fraud detection and prevention by identifying unusual access patterns, flagging suspicious login attempts, and verifying that form submissions originate from legitimate user sessions.
Managing Your Cookie Preferences
You can control and delete cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please note that disabling essential cookies will prevent you from logging into your account and using core platform features. Detailed instructions for managing cookies can be found in your browser's help documentation.
8ifb does not use third-party advertising cookies and does not participate in cross-site behavioural advertising networks. Analytics data collected via cookies is aggregated and anonymised before being used for platform improvement purposes.
5. Data Retention & Storage
8ifb retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, comply with applicable legal and regulatory requirements, resolve disputes, and enforce our agreements. The specific retention period depends on the category of data and the context in which it was collected.
Active Account Data
While your 8ifb account remains active, we retain all registration, identity, financial, and gameplay data associated with your account. This data is necessary to provide the services you have contracted for and to meet our ongoing regulatory obligations.
Post-Closure Retention
Following the closure of your account — whether initiated by you or by 8ifb — we retain certain categories of data for a defined period. Identity and KYC documentation is retained for a minimum of five years to satisfy anti-money-laundering record-keeping requirements. Transaction records are retained for a minimum of seven years. Support correspondence is retained for three years. After these periods expire, data is securely deleted or irreversibly anonymised.
Data Storage Location
8ifb stores player data on secured servers. Where data is processed by third-party service providers, those providers are required to maintain data security standards equivalent to those applied by 8ifb itself. 8ifb takes all reasonable steps to ensure that your data is handled securely at every stage of processing.
Retention Schedule
| Data Type | Retention Period |
|---|---|
| Registration & KYC Documents | 5 years post-closure |
| Transaction Records | 7 years post-closure |
| Gameplay & Betting History | 5 years post-closure |
| Support Correspondence | 3 years post-closure |
| Cookie / Analytics Data | Up to 13 months (rolling) |
| Device & Technical Logs | 12 months from collection |
6. Security Measures
Protecting your personal data is a core operational priority at 8ifb. We implement a layered security architecture that addresses threats at the network, application, and data storage levels. While no digital system can guarantee absolute immunity from all threats, 8ifb maintains industry-standard controls and continuously reviews our security posture to address emerging risks.
256-Bit SSL / TLS Encryption
All data in transit between your browser and the 8ifb platform is encrypted using TLS 1.2 or higher. This prevents interception of your login credentials, payment details, and personal information during transmission.
Secured Server Infrastructure
Player data is stored on servers with physical and logical access controls. Access to production systems is restricted to authorised personnel only, with all access events logged and audited.
Staff Access Controls
8ifb staff access to personal data is governed by the principle of least privilege — staff members can only access the data categories required for their specific role. All data access is logged and periodically reviewed.
Fraud & Intrusion Monitoring
Our security systems continuously monitor for unusual activity patterns, including abnormal login attempts, unusual transaction volumes, and potential account takeover indicators. Suspicious activity triggers immediate investigation.
Regular Security Reviews
8ifb conducts regular internal security reviews and engages third-party security assessments to identify vulnerabilities before they can be exploited. Security findings are remediated according to a risk-prioritised schedule.
Data Breach Response
In the event of a confirmed data breach that poses a risk to your personal data, 8ifb will notify affected players without undue delay via their registered email address, describing the nature of the breach and the steps being taken to address it.
7. Your Data Rights
As a player on the 8ifb platform, you have a number of rights in relation to the personal data we hold about you. These rights are described below. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will respond to all verified requests within 30 days.
Before processing any data rights request, 8ifb may require you to verify your identity to prevent unauthorised access to another person's data. Verification typically involves confirming details associated with your registered account.
Please note that some of these rights are subject to limitations where 8ifb has a legal obligation to retain your data (for example, KYC and transaction records required for anti-money-laundering compliance cannot be deleted on request during the mandatory retention period). Where a limitation applies, 8ifb will explain the reason clearly in our response to your request.
Right of Access
Request a copy of the personal data 8ifb holds about you, along with information about how it is being used.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held in your 8ifb account profile.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Right to Data Portability
Request a structured, machine-readable export of the personal data you provided to 8ifb, where technically feasible.
Right to Object
Object to processing of your personal data for direct marketing purposes. Your objection will be honoured immediately upon receipt of a verified request.
8. Policy Updates & Contact
8ifb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will notify registered players by posting a prominent notice on the platform or by sending a notification to the email address associated with your account.
The effective date at the top of this document will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 8ifb protects your personal data. Continued use of the 8ifb platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms.
Minor vs. Material Changes
Minor changes — such as corrections to typographical errors, clarifications that do not alter the substance of the policy, or updates to contact details — may be made without prior notice. Material changes that affect how your personal data is collected, used, or shared will always be communicated to you in advance, giving you a reasonable opportunity to review the changes before they take effect.
Contacting 8ifb About Privacy
If you have any questions, concerns, or complaints about this Privacy Policy or the way 8ifb handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and transparently. Our support team is available around the clock, seven days a week, including during Eid, Durga Puja, Pohela Boishakh, and all other public holidays in Bangladesh.
All privacy-related correspondence should be directed to: [email protected]. Please include "Privacy Enquiry" in the subject line to ensure your message is routed to the appropriate team member. We aim to acknowledge all privacy-related emails within two business days and to provide a substantive response within 14 business days of receipt.
Privacy Contact Details
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